Just not enough staff. I brought my iphone to the store because of a battery issue, they just re- installed the software. My phone still has the same issue, but the warranty is finished now. I went twice to the store after the first attempt, but they were always full on. Obviously, Apple is making a lot of money with their local store full of people, however not giving the appropriate customer service that all customers deserve. Apple has great products and awful costumer care!
Great store! Fixed my MacBook Pro, 5 days quicker than expected and free of charge. Never too busy and staff are always helpful!
I'll preface this review advising that I'm an Android enthusiast that visited here with my wife for a new phone. I've not used an Apple product before (believe it or not) and have nothing against Apple personally or professionally.I had an extremely good experience at the store. The staff were extremely helpful, we were greeted and advised in a friendly, helpful and casual manner and found no pressure from any of the staff there on our potential purchase.The store itself was laid out well and all their products available to demo and inspect and with enough of it available to test extensively without having to move on. The store is also large with enough space to chat with staff and be able to move around freely.We ended up purchasing a product via a trade in and the sales assistant was professional and very welcoming and easy to talk to through the whole process and made sure everything was going fine through everything.We walked out of the store very happy without any doubt in our purchase. If you are looking for a new Apple product I highly recommend the Apple store and know that you will not be disappointed with the service and availability.
Really busy store, hard to make out the staff as they are wearing casual type of uniform. Keep an eye out for Apple symbol left chest area of shirt. No service counter to speak of so it makes it a little difficult if you know what you want and want to leave.
Friendly staff. You were entertained by the noise while waiting for someone to assist you with. Keep it up Apple(Australia) Your service, A plus. Not sure services in other countries tho. Please share.
Apple Perth City is an Australian Electronics Store based in Perth, Western Australia. Apple Perth City is located at 790 Hay St, Perth WA 6000, Australia.
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