5
635 Hay St, Perth WA 6000, Australia
Perth, Western Australia 6000
(08) 6168 2220

Very nice stuff and sale atm go grab some Christmas decor

I love this place!! I bought some Xmas gifts yesterday and today. Highly recommended! Good for shopping gifts. Definitely going back again.

I ordered a wiModern Tufted Wingback Rocker, Basketweave Slub Ivory for $1219.15 in October, it took 4 weeks to arrive and when it did it was broken, so the driver took it back. No one contacted me I had to contact Pottery Barn, they sent me a email to say my order had been full-filled. When I spoke to a customer service operator I was advised that it would take another 4 weeks for a new chair to arrive. So I cancelled the order and asked for my money back, I was advised that this would be done. It is now December and Pottery Barn still has not refunded me my money, I have called customer service 3 times each time being told that my request for refund has been entered on their system. The last time I rang on the 01/12 I advised the customer service Representative that I have been told 3 times now that my refund has been entered on my system. When will I actually be receiving my refund as I am now being charged interest in my credit card? The customer service Representative hung up on me. Therefore I can not even rate a 1 star, however I had to rate 1 star to get this Ad posted. PLEASE BE CAREFUL IF ORDERING, LIKE ME YOU MIGHT NEVER SEE YOUR PRODUCT AND NEVER SEE YOUR MONEY AGAIN.

Pottery Barn Kids: I went here today needing curtains. I had the measurements for the window and a picture but absolutely no idea as I have never bought curtains before. The service I received was incredible, a member of the team spent over 30mins talking to me about the different options as well as explaining where to put the curtain pole on the wall. I will definitely be going back there and recommending to family and friends!

Four stars for product quality, but 0 stars for charging $250. It's bad enough having the store in Hay Street Mall, so how about introducing an incentive of charging much less to have the products delivered!?

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Pottery Barn — Home Goods Store in Perth

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Pottery Barn

Home Goods Store at 635 Hay St, Perth WA 6000, Australia. Here you will find detailed information about Pottery Barn: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    10:00 AM – 5:30 PM
  • Tuesday
    10:00 AM – 5:30 PM
  • Wednesday
    10:00 AM – 5:30 PM
  • Thursday
    10:00 AM – 5:30 PM
  • Friday
    10:00 AM – 5:30 PM
  • Saturday
    9:00 AM – 5:00 PM
  • Sunday
    11:00 AM – 5:00 PM

Rating

4
/
5
Based on 5 reviews

Contacts

Categories:
State:
Western Australia
Address:
635 Hay St, Perth WA 6000, Australia.
City:
Perth
Postcode:
6000

About Pottery Barn

Pottery Barn is an Australian Home Goods Store based in Perth, Western Australia. Pottery Barn is located at 635 Hay St, Perth WA 6000, Australia.


Please contact with Pottery Barn using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Pottery Barn opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Pottery Barn

  • Maidenna Arifin
    Added 2018-12-17
    Very nice stuff and sale atm go grab some Christmas decor
  • Junko Soga
    Added 2018-12-12
    I love this place!! I bought some Xmas gifts yesterday and today. Highly recommended! Good for shopping gifts. Definitely going back again.
  • kim Buswell
    Added 2018-12-01
    I ordered a wiModern Tufted Wingback Rocker, Basketweave Slub Ivory for $1219.15 in October, it took 4 weeks to arrive and when it did it was broken, so the driver took it back. No one contacted me I had to contact Pottery Barn, they sent me a email to say my order had been full-filled. When I spoke to a customer service operator I was advised that it would take another 4 weeks for a new chair to arrive. So I cancelled the order and asked for my money back, I was advised that this would be done. It is now December and Pottery Barn still has not refunded me my money, I have called customer service 3 times each time being told that my request for refund has been entered on their system. The last time I rang on the 01/12 I advised the customer service Representative that I have been told 3 times now that my refund has been entered on my system. When will I actually be receiving my refund as I am now being charged interest in my credit card? The customer service Representative hung up on me. Therefore I can not even rate a 1 star, however I had to rate 1 star to get this Ad posted. PLEASE BE CAREFUL IF ORDERING, LIKE ME YOU MIGHT NEVER SEE YOUR PRODUCT AND NEVER SEE YOUR MONEY AGAIN.
  • Rachael Corsbie
    Added 2018-10-11
    Pottery Barn Kids: I went here today needing curtains. I had the measurements for the window and a picture but absolutely no idea as I have never bought curtains before. The service I received was incredible, a member of the team spent over 30mins talking to me about the different options as well as explaining where to put the curtain pole on the wall. I will definitely be going back there and recommending to family and friends!
  • Richard Kreider
    Added 2018-07-23
    Four stars for product quality, but 0 stars for charging $250. It's bad enough having the store in Hay Street Mall, so how about introducing an incentive of charging much less to have the products delivered!?
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